About Cookies & Your Privacy
This page details how Zandera Ltd ("E-Lites UK") uses and protects any information that you give when you use this website. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
If you would like to find out more about how to turn cookies on or off using your browser, please click here.
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
The information you provide to us is used so that you the customer can receive their goods, verify your identity and send you marketing materials / discount codes.
Discount codes: E-Lites reserve the right to send you email offers and voucher codes as normal and reasonable business practice, but will not pass your details to a third party. All information will be relevant to your original purchases.
We also use your information to process your order; giving delivery details to our suppliers and processing payment through our secure banking facility.
If you require any further assistance with regards to matters of privacy, then please do not hesitate to contact our Customer Services Department - firstname.lastname@example.org.
If you wish to unsubscribe from receiving any marketing information from E-Lites then please e-mail email@example.com.
Please note that we have the ability to retain any data that you provide on this website using VeCapture by Ve Interactive, even if you do not complete your registration/transaction by clicking submit/next. Such contact details and data may be used to contact you to enquire why you did not complete your registration/transaction and improve our online operations. By using this website, you consent to use of the VeCapture technology.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Zandera Ltd. 18 Buntsford Hill Business Park, Bromsgrove, Worcestershire. B60 3DX..
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|COPT||This cookie identifies if the user has opted out from the use of the SuperTag cookie. If the user has opted out then the C2LK cookie will not be set.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|C2LK||This cookie is used to store the session id that identifies if the user has visited the website before or not.|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
|__utma||Google Analytics tracking - this cookie is typically written to the browser upon the first visit to your site from that web browser.|
|__utmb||Google Analytics tracking - this cookie is used to establish and continue a user session with your site.|
|__utmc||Google Analytics tracking - this cookie is used to determine whether or not to establish a new session for the user.|
|__utmz||Google Analytics tracking - this cookie stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link.|
|TRADEDOUBLER||This cookie keeps track of whether you have entered the site via an affiliate link|
Your browser will have a number of settings that you can configure to manage cookies for you on your behalf. These range from rejecting cookies from certain websites, or turning cookies on/off for all websites that you visit. To find out more about how to do this, click the name of your browser below:
- Microsoft Internet Explorer
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Apple Safari iOS (iPhone, iPad, etc)
- Google Android